Enquiries: 07802 637404

Privacy Policy

We Are Committed To Your Privacy

Your privacy is important to us.
This policy explains our practices, your options and the way your information is collected and used.
Throughout this policy, we refer to "information" meaning your personal data and/or any personal information you have supplied to us.

Information Collected By Us

When you make a booking with us, we will ask you to provide information about yourself, including your name, address, phone number and email address. We require this information to protect ourselves and ensure anyone wishing to rent our properties is genuine and traceable.

How We Use Your Information

We use the information we collect to:

We do not sell, rent or freely disclose our customer information to any third parties.

Opt-Out

We only contact you (by email or telephone etc) to meet your requirements and provide the accommodation ordered.
Cancellation of the booking will cease communication.
We do not make use of any newsletters, participate in marketing phone calls or operate any other such opt-out services.

Data Security

We have appropriate physical, electronic and procedural systems in place to secure and safeguard your information.

Access To Update Your Data

You are able to contact us and update your information.

Data Retention

We will retain your information until you have stayed with us and your letting has passed without recourse.
If you wish to cancel all reservations or bookings so we no longer hold your information, please contact us.
We will retain and use your information for as long as necessary to comply with all legal obligations, resolve any disputes and enforce our agreements.

Client Reviews

Some clients have provided reviews of our services. After obtaining permission, we publish these on our website along with the client's name.
If you have provided a review and would like to revoke permission, please contact us and we will remove it from our website.

Some clients have reviewed us on other platforms, such as Google, Trustpilot etc. We do not control these websites. If you wish to remove or amend any review on another platform, you should contact them directly.